The original independent mortgage broker

John Charcol (Shaahid main advisor) provided great advice and service throughout. They kept me informed and provided detailed guidance. Only downside was the mortgage provider who seemed inept... but the advisors at John Charcol conducted all the communications. Great company - will be happy to use again.

We’ve used John Charcol recurrently now for many years. Thankfully, the reason for our return is the absolutely brilliant Shaahid Quin. Honestly, he’s been there for us since the beginning of our first time joining John Charcol. He’s listened to our needs, and even offered us advice where many advisers don’t…, he supports us with our questions and no matter how silly they are, he understands completely where we are coming from and reassures us no end with clear, simple, no nonsense answers. I actually worry about not having Shaahid for our mortgage needs moving forwards, I hope he will always be around to help guide us and advise us and find us the right lender for our unique needs. Shaahid, never leave us!! I do not hesitate in recommending Shaahid or even anyone at John Charcol, for your mortgage needs. Thank you Shaahid for everything you’ve done for us, thank you for always being on hand answering our questions and alleviating our worries. We cannot thank you enough for getting us to a point of being able to move home! Best wishes Shaahid, and we’ll definitely be in touch in 4.5 years time in readiness for our remortgage!!

I was looking for some quotes for income protection and life insurance in conjunction to my purchase of my first home. My friend recommended Ryan Goodall at John Charcol and I'm so glad I reached out to him. Ryan was extremely knowledgeable and was able to point out errors that another insurance broker had made when running quotes for me. Ryan was able to get me exactly the coverage I needed at affordable rates. If you're looking to work with an insurance broker with lots of experience I'd highly recommend you contact Ryan.

Our process was anything but smooth and due to circumstances we had many attempts at various mortgage products. The only reason we were successful is because of the tireless work of Andrew Ireland our broker for John Charcol. Andrew worked on our behalf time after time and got us the results where others failed. Many many thanks and great to find a trusted advisor for the future.

First time buyers and Lisa has been brilliant throughout - took the time to understand our situation and find the best solution, and even contacted us whenever a better deal became available. Super efficient and available whenever we had questions. Thank you also to Bilal who kept us updated every step of the way!

Our mortgage broker Indrit went above and beyond to secure us the best deal possible - without him we would not have been able to purchase our home. Our particular situation was somewhat complicated and Indrit was willing to think outside the box, taking a holistic approach to our household income and liabilities, in a way that allowed us to borrow the amount we needed to buy our dream home. We have used other mortgage brokers in the past, who simply ticked boxes and were unable to secure a deal that was better than what we could have secured ourselves online. Indrit was hard-working and skillful and we would highly recommend him!